Ward's Hilltop Service Centre

Professional and incredibly knowledable. Polite and always willing to help. These guys, especially Rob, are down right the best people to trust your vehicle to. 5 Star service and I will always use them in the future for any car needs!

Friendly, helpful and informative. My brother had made the appointment for me but the time got changed and I wasn’t aware. I also thought that he had told them what the car was there for so probably appeared pretty stupid when I arrived. They accommodated me, Ward did a diagnostic and did what had to be done to get me back on the road with recommended follow up. Rob was very communicative throughout the process to keep me up to date with cost and timeline. Overall, car was ready ahead of time and under the estimated cost. Always hard to find a good and honest mechanic but have found one more and will travel the extra distance for the service.

Ward is the best! My mother who is a senior was told by a mechanic in Richmond that she needed new brake pads and it was going to cost her $800. Thankfully my mom decided to drive out to White Rock to see Ward as he has serviced her car in the past and she has always received excellent service. Shortly after my mom had dropped her car off for Ward to replace her brake pads, he called to let her know that the cars brake pads did not in fact need replacing. She actually still had 80 percent left on her rear brake pads and 60 percent left on her front brake pads. My mom was so thankful to Ward for being honest with her. Thank you for your great service!

Rob and his team are always there to provide the best service for your vehicle. They are so honest and friendly and their service is great. I had my Ford Explorer serviced at their place at a very reasonable price. Highly recommended.

Hands down best shop I've run into over the years. I transferred from wrenching to detailing and not only refer all my mechanical requests to them but now take all my own personal mechanical needs to them. Realistic and down to earth are two words right away that come to mind with them. Honorable backed with experience some of my friends have driven from Vancouver to bring their vehicles here. Let them take care of your car's repairs. I suggest taking a vehicle in for an inspection to just get a status check before problems happy.

I recently had my car serviced here and I must say, it was a refreshing experience. The staff was not only knowledgeable but also honest in their assessments. The level of transparency and good customer service provided reassurance that they weren't trying to overcharge or take advantage. It's rare to find an auto service that genuinely cares about their customers, and Napa White Rock is a shining example. I highly recommend them for their reliability, honesty, and commitment to excellent service. Patrik (Ford Edge)